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Writer's pictureHarj Hundal

Thinking like your customers

๐—ฆ๐—ต๐—ฎ๐˜๐˜๐—ฒ๐—ฟ ๐—ฌ๐—ผ๐˜‚๐—ฟ ๐—ฆ๐—ฎ๐—น๐—ฒ๐˜€ ๐—–๐—ฒ๐—ถ๐—น๐—ถ๐—ป๐—ด ๐˜„๐—ถ๐˜๐—ต ๐—–๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ ๐—œ๐—ป๐˜€๐—ถ๐—ด๐—ต๐˜!


Last month, during a coaching session, we brainstormed a potent promotion strategy for a client. It wasn't just a plan. It was a total game changer.


The outcome?


A significant five-figure cash lump was banked in under ten days.


๐—ฃ๐—ต๐—ฒ๐—ป๐—ผ๐—บ๐—ฒ๐—ป๐—ฎ๐—น.


When sharing this success story, a fellow client asked, "๐—›๐—ผ๐˜„ ๐—ฑ๐—ผ ๐˜†๐—ผ๐˜‚ ๐—ฐ๐—ผ๐—ป๐˜€๐—ถ๐˜€๐˜๐—ฒ๐—ป๐˜๐—น๐˜† ๐—ต๐—ฎ๐˜๐—ฐ๐—ต ๐˜€๐˜‚๐—ฐ๐—ต ๐—ถ๐—ฑ๐—ฒ๐—ฎ๐˜€?"


The answer lies in a simple yet powerful motto:


๐—ง๐—ต๐—ถ๐—ป๐—ธ ๐—น๐—ถ๐—ธ๐—ฒ ๐˜†๐—ผ๐˜‚๐—ฟ ๐—ฐ๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ.


This doesn't mean simply acknowledging their existence.


It means understanding their world view, their priorities, and their non-priorities.


๐—ง๐—ต๐—ฒ ๐—ฟ๐—ฒ๐—ฎ๐—น ๐—บ๐—ฎ๐—ด๐—ถ๐—ฐ ๐—ต๐—ฎ๐—ฝ๐—ฝ๐—ฒ๐—ป๐˜€ ๐˜„๐—ต๐—ฒ๐—ป ๐˜†๐—ผ๐˜‚ ๐—ณ๐—ฎ๐—น๐—น ๐—ถ๐—ป ๐—น๐—ผ๐˜ƒ๐—ฒ ๐˜„๐—ถ๐˜๐—ต ๐˜†๐—ผ๐˜‚๐—ฟ ๐—ฐ๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ๐˜€ ๐—ฎ๐—ป๐—ฑ ๐—ป๐—ผ๐˜ ๐—ท๐˜‚๐˜€๐˜ ๐˜†๐—ผ๐˜‚๐—ฟ ๐—ถ๐—ฑ๐—ฒ๐—ฎ๐˜€ ๐—ผ๐—ฟ ๐—ฝ๐—ฟ๐—ผ๐—ฑ๐˜‚๐—ฐ๐˜๐˜€.


Selling your offerings can be challenging.


But selling what your customers crave?


Thatโ€™s the easiest task one can fathom.


๐—ง๐—ต๐—ฒ ๐˜๐—ฟ๐—ถ๐—ฐ๐—ธ ๐—ถ๐˜€ ๐—ด๐—ฎ๐—ถ๐—ป๐—ถ๐—ป๐—ด ๐—ฎ ๐—ฝ๐—ฟ๐—ผ๐—ณ๐—ผ๐˜‚๐—ป๐—ฑ ๐—ถ๐—ป๐˜€๐—ถ๐—ด๐—ต๐˜ ๐—ถ๐—ป๐˜๐—ผ ๐˜๐—ต๐—ฒ๐—ถ๐—ฟ ๐—ฑ๐—ฒ๐˜€๐—ถ๐—ฟ๐—ฒ๐˜€, ๐—ฒ๐˜ƒ๐—ฒ๐—ป ๐—ถ๐—ณ ๐˜๐—ต๐—ฒ๐˜† ๐—ฑ๐—ถ๐—ณ๐—ณ๐—ฒ๐—ฟ ๐—ณ๐—ฟ๐—ผ๐—บ ๐—ผ๐˜‚๐—ฟ ๐—ผ๐˜„๐—ป.


Attempting to achieve this requires dedicated effort.


You might need to transform your perception, but the results can be extraordinary.


๐—œ๐˜โ€™๐˜€ ๐—ฎ๐—ฏ๐—ผ๐˜‚๐˜ ๐—ฐ๐—ผ๐—บ๐—บ๐—ถ๐˜๐˜๐—ถ๐—ป๐—ด ๐˜๐—ผ ๐˜๐—ต๐—ฒ ๐—ป๐—ฒ๐—ฐ๐—ฒ๐˜€๐˜€๐—ฎ๐—ฟ๐˜† ๐—ด๐—ฟ๐—ผ๐˜‚๐—ป๐—ฑ๐˜„๐—ผ๐—ฟ๐—ธ ๐˜๐—ผ ๐˜€๐—ถ๐—บ๐—ฝ๐—น๐—ถ๐—ณ๐˜† ๐˜๐—ต๐—ฒ ๐˜€๐—ฎ๐—น๐—ฒ๐˜€ ๐—ฝ๐—ฟ๐—ผ๐—ฐ๐—ฒ๐˜€๐˜€.


So, ask yourself, are you prepared to think from a different perspective?


๐—œ๐—ณ ๐˜†๐—ผ๐˜‚ ๐—ป๐—ฒ๐—ฒ๐—ฑ ๐—ด๐˜‚๐—ถ๐—ฑ๐—ฎ๐—ป๐—ฐ๐—ฒ ๐˜๐—ผ ๐—น๐—ฒ๐˜ƒ๐—ฒ๐—ฟ๐—ฎ๐—ด๐—ฒ ๐˜๐—ต๐—ถ๐˜€ ๐—ธ๐—ถ๐—ป๐—ฑ ๐—ผ๐—ณ ๐˜๐—ต๐—ถ๐—ป๐—ธ๐—ถ๐—ป๐—ด ๐—ฎ๐—ป๐—ฑ ๐˜€๐˜๐—ฟ๐—ถ๐—ธ๐—ฒ ๐—ฟ๐—ต๐˜†๐˜๐—ต๐—บ ๐—ถ๐—ป ๐—ฎ๐—ฐ๐—พ๐˜‚๐—ถ๐—ฟ๐—ถ๐—ป๐—ด ๐—ฐ๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ๐˜€, ๐—ด๐—ถ๐˜ƒ๐—ฒ ๐—บ๐—ฒ ๐—ฎ ๐—ฐ๐—ฎ๐—น๐—น.


๐—ฆ๐˜๐—ฎ๐—ฟ๐˜ ๐˜†๐—ผ๐˜‚๐—ฟ ๐—ท๐—ผ๐˜‚๐—ฟ๐—ป๐—ฒ๐˜† ๐˜๐—ผ ๐—ฏ๐—ฒ๐˜๐˜๐—ฒ๐—ฟ ๐—ฟ๐—ฒ๐˜€๐˜‚๐—น๐˜๐˜€, ๐˜๐—ผ๐—ฑ๐—ฎ๐˜†.



Thinking like your customer

Think like your customers


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